FOREVER® Box FAQs
- Where do you ship FOREVER Box to?
- FOREVER® Digitization Facility walk-in orders
- Gifting a FOREVER® Digitization Box
- When do I have to return my FOREVER Box by?
- My FOREVER Box is past its promo pricing return date, what do I do?
- How long will it take for my items to be digitized?
Additional Digitization Services
- What if I don't have time to count and organize my box's items?
- Are there additional charges should I be aware of with my FOREVER® Digitization Box?
- Can I get my digitized order placed on a thumb drive or DVD?
- What resolution will my memories be scanned at and can I get it in a higher resolution?
- What is Batch Color Correct?
- What is included with the Photo Restoration and Colorization service?
FOREVER® Digitization Projects
- Digitization Projects FAQ
- What are Digitization Projects on my account?
- Where do I see the status of my FOREVER Box® order?
- How can I keep my digitized memories safe for generations?
- Can I download my Digitization Project memories?
- What if I need more time to hold my Digitization Project?
Photo, Slide, and Negative Scanning
- How are my photos scanned?
- What is the difference between Photo Scans and a Specialty Scan?
- What types of slides can be digitized?
- How are my slides scanned?
- What types of negatives can be digitized?
- How are my negatives scanned?
Audio and Video Digitizing
- What is included in the tape and film digitization process?
- What format do you use for video and film digitization?
- What types of Video tapes or discs can be digitized?
- What is the difference between NTSC, PAL, and SECAM tapes?
- What happens if my tape can't be digitized?
- How do I determine the size of my film reel?