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  1. Forever Help Center
  2. FOREVER® Digitization
  3. FOREVER Box FAQs

FOREVER Box FAQs

  • Where do you ship FOREVER Box to?
  • FOREVER® Digitization Facility walk-in orders
  • When do I have to return my FOREVER Box by?
  • Gifting a FOREVER® Digitization Box
  • How long will it take for my items to be digitized?
  • What do you do with the items you digitize?
  • Will my items be kept private while being processed in the FOREVER® Digitization Facility?
  • My FOREVER Box is past its promo pricing return date, what do I do?
  • How do I know what I ordered with my FOREVER Box?
  • What is my FOREVER Box credit?
  • What does FDC mean with my FOREVER Box?
  • How do I pay for my FOREVER® Digitization box order?
  • What is an "Item"?
  • What if I have extra items that I want to add to my box?
  • What is the FOREVER® Box copyright policy in relation to digitization?
  • What comes with my FOREVER Digitization Box?

Not able to find what you're looking for?

Support Hours:
Mon-Fri: 8am-9pm EST
Sat-Sun: 10am-6pm EST

Contact FOREVER by Phone

1-888-Forever (1-888-367-3837)

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One of our Client Care Team Members will get back to you ASAP!

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