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  1. Forever Help Center
  2. FOREVER Platform updates and Facial Recognition
  3. Facial Recgonition FAQs

Facial Recgonition FAQs

  • How to correct or disconnect a People profile on a photo
  • Merging manual and facially recognized People in my FOREVER® account
  • What is FOREVER® Facial Recognition?
  • What does a Facial Recognition subscription include?
  • Why is FOREVER Facial Recognition not Free?
  • Can other FOREVER clients see facially recognized people in my photos?
  • Can Account Managers see your facially recognized people?
  • Can I share a person in FOREVER®?
  • Does Facial Recognition work on pets?
  • Will Facial Recognition work with low-quality or blurry photos?
  • Can I exclude specific people from being recognized?
  • Can I disable Facial Recognition for specific photos or albums?
  • Do I have to name every person that Facial Recognition identifies in my FOREVER Account?
  • Will Facial Recognition organize new photos automatically?
  • If I cancel Facial Recognition, will I no longer see the bounding box around people's faces in photos?
  • If I cancel Facial Recognition, will I lose access to it immediately?
  • What happens if I cancel my Facial Recognition subscription?
  • Does my Facial Recognition Subscription automatically renew?
  • How to hide or show a People profile
  • Can I manually add a person in my FOREVER Account without Facial Recognition?
  • Does Facial Recognition work with the videos stored in my FOREVER Account?
  • Why are some faces not detected in my photos?
  • How does facial recognition determine who is in my photos?
  • Why do I sometimes see the same person listed multiple times under “People” in my account?
  • What can I do with Unnamed People?
  • How do I payoff my Facial Recognition?
  • Troubleshooting: Organizing "People" in Your Photos

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