Natalie
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Recent activity by Natalie-
How do I know what I ordered with my FOREVER Box?
When ordering a new FOREVER Box (whether for yourself or as a gift) there are a few items that automatically come with your purchase, but you also have the option to add additional digital copies (...
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Can I still get a copy of my digitized memories into my Storage or placed on a flash drive?
☁️ Saved FOREVER If you chose to save your memories FOREVER in Permanent Storage, we can certainly make a copy onto a flash drive for you! Simply follow the steps listed here. ❌ Non-Permanent If yo...
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What's the difference between Tags and People?
Within your FOREVER® account you may be wondering what is the difference between Tags and People. While similar, they have vastly different purposes!In short, Tags are meant to be ways to organize ...
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How do I cancel my subscription or membership (recurring payments)?
While we hate to see you go, we understand and respect your decision to part ways. We do hope to see you return, though, at a later time. Please follow these steps to cancel your FOREVER® subscrip...
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What is my FOREVER Box credit?
When you purchase a FOREVER Box, you’re not just getting a convenient way to send in your precious memories—you’re also receiving a monetary credit that goes toward the initial digitization costs. ...
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There’s an issue with my digitization order, who should I contact about this?
We're so sorry to hear about the issues with your FOREVER Box order. We pride ourselves on our digitization services and would be happy to help take a closer look! Please contact FOREVER Client Car...
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Downloading from People profiles
Effortlessly download all memories linked to a person in your FOREVER® Storage account, whether identified through Facial Recognition or manually named. Simply follow these steps after logged in to...
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Creating a FOREVER® AutoBook
AutoBook allows you to combine the power of your Storage account organization with our exceptional print quality to automagically create stunning photo books in just a few clicks.A beautiful photo ...
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How to upload Artisan® Projects to FOREVER®
When you're ready, you can upload your Artisan® project directly to the FOREVER® Print Shop by following these simple steps: Open your project in Artisan. In the upper right corner, click the "Pri...
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Can I switch from an installment plan to a one-time investment?
Some installment plans do offer you the ability to payoff the remaining amount from your account. This includes Facial Recognition and Video Streaming. Log in your FOREVER® account. Hover over the...