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  1. Forever Help Center
  2. FOREVER Platform updates and Facial Recognition

FOREVER Platform updates and Facial Recognition

FAQs for the new platform updates and facial recognition launched 9/26/2024

Platform Updates

  • FOREVER® Mobile and TV App Release Notes
  • FOREVER® 3.0 Release Notes
  • Onboarding: Starting a New Account in FOREVER®
  • New and Improved FOREVER FAQs
  • How to use Cover Designer in my FOREVER® Album
  • What is the difference between a Referral and a Connection?
See all 13 articles

Facial Recgonition FAQs

  • What is FOREVER® Facial Recognition?
  • What does a Facial Recognition subscription include?
  • Why is FOREVER Facial Recognition not Free?
  • Does Facial Recognition work with the videos stored in my FOREVER Account?
  • Merging manual and facially recognized People in my FOREVER® account
  • Can I exclude specific people from being recognized?
See all 23 articles

People Profiles

  • What is a People profile and how do I edit it?
  • How to manually add People to files in my FOREVER® Account
  • How do I manually create a People profile in my FOREVER® account?
  • Can I delete people profiles from the People View?
  • How do I merge or move existing Tags to people?
  • Can I share a People profile from my FOREVER® Account?
See all 9 articles

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Sat-Sun: 10am-6pm EST

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