Skip to main content
Support Home
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Forever Help Center
  2. FOREVER Platform updates and Facial Recognition

FOREVER Platform updates and Facial Recognition

FAQs for the new platform updates and facial recognition launched 9/26/2024

Platform Updates

  • FOREVER® 3.0 Release Notes
  • Onboarding: Starting a New Account in FOREVER®
  • New and Improved FOREVER FAQs
  • Tips for filtering within an Album or Tag
  • Filtering within your Albums, Tags, and People
  • What is Declutter and how do I use it?
See all 11 articles

Facial Recgonition FAQs

  • How to correct or disconnect a People profile on a photo
  • Merging manual and facially recognized People in my FOREVER® account
  • What is FOREVER® Facial Recognition?
  • What does a Facial Recognition subscription include?
  • Why is FOREVER Facial Recognition not Free?
  • Can other FOREVER clients see facially recognized people in my photos?
See all 27 articles

People Profiles

  • How do I manually create a People profile in my FOREVER® account?
  • What is a People profile and how do I edit it?
  • Can I delete people profiles from the People View?
  • What happens to information assigned to People when a photo is downloaded?
  • How do I merge or move existing Tags to people?
  • I incorrectly merged two people. Can I undo this?
See all 7 articles

Not able to find what you're looking for?

Support Hours:
Mon-Fri: 8am-9pm EST
Sat-Sun: 10am-6pm EST

Contact FOREVER by Phone

1-888-Forever (1-888-367-3837)

Submit a Support Request

Contact Us

One of our Client Care Team Members will get back to you ASAP!

Forever.com
Log In
Try It Free
Powered by Zendesk