FOREVER® 3.0 is the newest version of the website and iOS mobile app. We're excited to share the latest updates for the new and improved FOREVER based on your feedback!
Do you have an idea for what you'd like to see implemented, or thought of how to enhance something? We want to hear from you! You can go here to contribute to the FOREVER Community and even upvote other's ideas!!
June 3, 2025
We are excited to share the latest updates for the FOREVER iOS and Android Mobile Apps!
Here’s what’s new in the latest iOS version 5.38 and Android version 5.4.7:
✨ Improvements:
iOS App
- Pinch and Zoom in Albums & Tags: You can now use pinch-to-zoom gestures in the main list views for Albums, Tags, and People, making it easier to browse and navigate visually.
- Enhanced Video Playback in Lightbox: Videos now auto-play when opened, and we’ve improved the playback controls for a smoother viewing experience.
- Integrated Pull-Down Search: Easily find what you’re looking for — Albums, Tags, and People list views now support pull-down to search functionality.
🐞 Bug Fixes:
Android App
Faster Image Loading: Fixed an issue that caused delays when loading images from your device, resulting in noticeably improved load times.
May 6, 2025
We are excited to share the latest updates for the FOREVER Core Web and Mobile Applications!
🌟 New Features:
HEIC and HEIF Support
We’re pleased to announce expanded support for HEIC and HEIF image files across the FOREVER platform. These modern file formats are now integrated into the latest versions of our applications to make working with photos from Apple and other modern devices easier than ever.
💻 Core Web Application
- You can now upload HEIC and HEIF files directly to your FOREVER Storage account.
- Uploaded HEIC/HEIF files are stored safely and rendered as high-quality previews for viewing and printing.
📱 Mobile Apps (iOS & Android)
- Both iOS and Android apps now support uploading HEIC and HEIF files directly to your FOREVER Storage Account.
- Mobile uploads preserve image metadata and deliver fast, seamless transfer.
For additional information on HEIC and HEIF support, please see these FAQs
People Tags in Metadata
We’re excited to introduce a powerful new enhancement to how People tags are handled across the FOREVER platform. Your facial recognition and manually tagged People are now even more portable and persistent.
🔄 People Tags Now Written to Image Metadata
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When a photo in your FOREVER Storage account has an identified person—either through facial recognition or manual creation—that person’s name is now written to the image’s metadata.
- This ensures that when you download or export your photos, the People tags travel with the file, making them easier to organize and identify across devices and systems.
📥 People Tags Now Read from Imported Files
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When you upload or import photos into FOREVER, the system will now read People tags from the image metadata (if present).
- If names are detected, FOREVER will automatically create People tags in your Tags to reflect them, helping maintain your photo organization and reduce manual tagging.
✨ Improvements:
iOS App
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Custom Sort in Albums: You can now custom sort your files within an Album right from the iOS app, making it easier to organize your memories!
- People Search and Zoom: Find the People in your list by using the Search bar at the top of the People list. You can also pinch to zoom your People list, giving you greater visibility.
🐞 Bug Fixes:
- iOS app: Resolved an issue where files could not be downloaded or edited when the file extension is missing.
April 10, 2025
iOS Mobile App Updates (version 535102):
🌟 New Features:
We are excited to introduce new enhancements to your photo editing experience in this update! The latest release brings powerful tools for quickly editing and rotating your photos with ease.
- Rotate Left and Right: You can now rotate your photos left or right with a simple tap! Just open any image, and with the new rotation buttons in the 3 dots, you can rotate your image in 90-degree increments—perfect for adjusting orientation after a quick snapshot or any misalignment.
- Enhanced Photo Editing Tools: Unlock powerful features such as advanced filters, adjustable brightness, contrast, saturation, and more to perfect your photos with ease.
🐞 Bug Fixes:
- Fixed Camera Roll Sync Issue: Resolved an issue where the app's camera roll would not refresh after the user deleted files from their Apple Photo Library. As a result, deleted photos were still appearing in the app’s camera roll, which could lead to the photos being uploaded.
April 2, 2025
Web Platform Updates:
✨ Improvements
- We’re excited to roll out several enhancements to The Declutter Tool, based on your feedback! Here’s a rundown of the latest improvements:
- Read-Only Favorite Heart in Comparison View: View your favorite files directly in the comparison view (thumbnail strip).
- Info Panel Open by Default: The info panel now opens by default, giving you immediate access to file details.
- Tags, Albums, and People in Info Panel: The info panel now includes important organizational information such as Tags, Albums, and People associated with each file, allowing for better file management decisions.
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General App Improvements
- Sort/Search/Filters in People Show/Hide and Bulk Merge Modals: The People Show/Hide and Bulk merge modals now includes sorting, search, and filtering options - making it easier to find and manage hidden and named people.
- Gallery Filter now stick: Gallery filters now ‘stick’ when navigating to other areas of the application (e.g. Albums, Tags or People), providing a more seamless and consistent browsing experience.
- Allow Account Management from the User Menu (Web App Only): You can now manage accounts directly from the user menu in the core app, offering quicker access to the accounts of those which you manage.
- Improved Warning Modals: Destructive action warning modals (e.g. File deletion) have been improved to provide clearer, more visible warnings, helping to prevent accidental actions and enhancing overall safety within the app.
🐞 Bug Fixes
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Nested Album Placement in Main List View: Fixed an issue where newly created Nested Albums were being added to the end of the Nested Album list. Newly created Nested Albums will now automatically be displayed in the main list view in alphabetical order, improving the organization for quicker and more efficient navigation.
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Lightbox Date Picker in Safari Not Expanding: We’ve resolved an issue where the date picker within the Lightbox would not expand properly when using the zoom function in Safari. This fix ensures smooth functionality, allowing the date picker to display correctly regardless of zoom settings.
March 20, 2025
Web and iOS Mobile App Updates:
🌟 New Features
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Fuzzy Dates: This exciting feature gives you greater flexibility and control over dating your memories - singularly or in bulk, making it easier to preserve and organize your memories. With Fuzzy Dates, you can now specify dates with varying levels of precision, ranging from an exact date and time to more generalized timeframes. Key features include...
- Exact Date & Time: As you always could within FOREVER, you can assign an exact date and time to a memory, down to the minute and second. This is ideal for memories where the precise moment of capture is important.
- Day, Month & Year: If you're unsure of the exact day but know the month and year, you can now set the date to a specific day, month, and year. This allows for more flexibility when dealing with memories created within a general timeframe.
- Quarter and Year: For memories created during a broader timeframe, you can specify a quarter (Q1, Q2, Q3, Q4) and the year. This is perfect for memories created during a specific quarter of a year without a precise day or month.
- Year: When only the year is known, you can set the date to reflect just the year. This is useful for archival memories where the exact date is lost but the year is still known.
- Decade and Century: For older memories or when precise dating isn't possible, you can set the date to a decade or century. This feature is ideal for historical collections where a more generalized timeframe is needed.
March 11, 2025
Web Platform Updates:
🌟 New Features
The Declutter Tool
We’re excited to introduce a new feature designed to streamline your photo organization process: The Declutter Tool! This powerful new addition helps you quickly and efficiently review and manage your photo collection, making the task of sorting through your memories easier than ever before.
Key Features:
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Automatic Grouping by Date: The Declutter Tool organizes your photos by grouping them based on when they were taken, allowing you to review your collection chronologically.
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Filter by Date Range & Time Interval: Easily filter your photos by a custom date range combined with a specific time interval. This feature allows you to focus on a specific set of photos, making it easier to narrow down your choices.
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Effortless Photo Review: While not a deduplication tool, the Declutter Tool empowers you to quickly decide which photos to keep or delete by providing a streamlined interface for reviewing images based on their date and time.
- Time-Saving Organization: This tool helps you cut through the clutter, enabling faster and more efficient photo organization without overwhelming you with unnecessary choices.
March 4,2025
iOS Mobile App Updates:
Here’s what’s new in the latest release:
🐞 Bug Fixes:
- Collaborative Album Fix: We’ve resolved an issue where the nested Albums of collaborative Albus was not allowing for uploads.
- Image Rotation Presentation: Fixed the issue where rotated images were not displaying correctly in the app.
February 18, 2025
Introducing the Latest Version of the FOREVER Mobile Application for iOS – A Stunning New Look and Even More Ways to Relive Your Memories!
We’ve been hard at work to bring you a fresh and beautiful design, packed with new features to make organizing, sorting, and enjoying your memories easier than ever. Whether you’re diving into your content or discovering new ways to interact with your photos, this update has something for everyone.
🌟What’s New:
- An enhanced Home screen for quick access to your favorite content
- A brand-new Gallery screen with easy sorting and filtering options
- Facial Recognition & People integration - for automatic organization of the people in your photos (when Facial Recognition is added to your account)
- A gorgeous new Album and Tag display for seamless browsing
- Improvements to Lightbox and file info for a smoother experience
Update your app today to experience FOREVER like never before!
February 11, 2025
✨ Improvements
- Nested Album Expansion Memory: You asked, we listened! We’ve improved how nested albums are handled within your Album Details. The app now remembers which albums you’ve expanded, so you won’t have to manually reopen them every time you access your albums. This saves you time and keeps your album organization intact.
🐞 Bug Fixes
- Fixed Shared Link Issue: We’ve addressed an issue where reset share links were not working correctly. Now, all share links will function as expected, with no impact on any previously reset links.
February 5, 2025
🌟 New Features
- Tag Merging: We’re excited to introduce the Tag Merging feature, allowing you to combine two existing tags into one. This new functionality streamlines tag management by consolidating all memories under a single tag, reducing clutter. Please note that merging a tag into another will break the share link associated with that first tag.
- Downloading People Files: We’re pleased to announce the new Download People Files feature! Now, you can easily download all memories associated with a person, whether they were facially recognized or manually created. Please note that biometric metadata will not be included in the download. That means no People names/data will be included when looking at the information of files. We are discussing this ability internally, and welcome additional requests and/or votes within Community!
✨ Improvements
- Errored Videos Messaging in the Lightbox: Added clearer messaging around errored videos in the Lightbox.
🐞 Bug Fixes
- Tif/Tiff Files in the Lightbox: Fixed an issue where tiff files were not being displayed in the Lightbox.
January 10, 2025
✨ Improvements
- Visited Album Link in Empty State: When a client has no albums, a link for Visited Albums is now displayed in the empty state of the Albums section. This allows clients to easily view the albums they've visited, without needing to create their own albums first.
🐞 Bug Fixes
- Gallery ‘Sort By’ Fix: We’ve fixed an issue where your FOREVER Gallery sort preferences weren’t being saved properly. Now, the sorting of your Gallery will persist, even after you refresh or reopen the app.
- Improved Upload Source Display: The text that appears when selecting your upload source has been updated for better clarity. This small change will help make the upload process even smoother.
- GIF Display Fix: Larger animated GIFs will now animate correctly in your FOREVER Gallery, as expected.
- Album Custom Sort Fix: We have fixed an issue where the Custom Sort Order was not persisting after leaving the Album and returning back to the Album.
December 12, 2024
✨ Improvements
- Enhanced Dropdown Visibility: Dropdown menus now have improved contrast, making them easier to read and navigate.
- Improved Modal Navigation: The scrollbar in modals has been enhanced to make it more noticeable and easier to use.
- Profile View Update: We've introduced a shrinking header in the profile view, improving the overall layout and accessibility.
- Back to Top Feature: A "Back to Top" button has been added to the profile album list for quicker navigation.
- Lightbox Choose Album Link: Added the Choose Album to the Lightbox to more easily find nested Albums.
🐞 Bug Fixes
- Fixed Sectioning Issue: The issue with sectioning and context navigation has been resolved by removing unnecessary sectioning in core lists, ensuring smoother navigation.
- Date Filter Label Fix: An issue with the date filter label when sorting by file size has been corrected, ensuring proper label display.
- Longpress Issue Resolved: Fixed a bug where a long press on file and people list items was mistakenly triggering a 'click' event, preventing unintended actions.
December 3, 2024
🌟 New Features
Nested Albums & Album Description Previews are finally here! 🥳
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Nested Albums: You can now easily organize and navigate your collections with nested albums right from your Album detail view! The section is expanded by default for easy access, but can be collapsed for a cleaner view. Your collapsed settings will be saved across Albums, Visited Albums, and Shared Albums for a consistent experience.
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Album Descriptions: Album Description previews are now viewable directly within the Album Details header.
✨ Improvements
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Visual Enhancements 🤩
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Album Navigation Panel: The layout of the album navigation panel has been refreshed to highlight the current album and its nested albums, making it easier for you to navigate through the album list with greater efficiency.
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Content Header Update: When scrolling within detail views, the larger more informative header collapses into a condensed view to allow for more space to view your memories.
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Lightbox Labels: Section labels in the Lightbox are now lighter against the dark background, enhancing the readability.
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Bio Preview in People: The bio preview for a person is now displayed in the person’s detail header.
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Face Selection Highlight: When you hover over a face in a Lightbox photo, the corresponding person is now highlighted in the info panel for quicker identification.
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Functional Enhancements 🔧
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Optimized Mobile Experience: When using the web app on your phone, contextual actions for most views are now consolidated into a single menu. This change frees up more screen space, allowing you to focus on and enjoy your content without distractions.
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Bulk Management for Nested Albums: Easily manage your nested albums with the restored multi-select feature, allowing you to select and take action on multiple nested albums at once for faster, more efficient organization.
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File Size Info: Right-clicking on a file allows you to see the file size.
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Sorting by File Size: You can now sort by file size in the filter panel for easier organization.
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Bulk Organizer: You can now ‘Choose Album’ in the Bulk Organizer to help find nested Albums.
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🐞 Bug Fixes
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Album Navigation Fix: Resolved the issue where the "See All Files" link would disappear when accessing an album through the file upload notification.
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Slideshow Rotation: Fixed a bug where image rotations were not presenting correctly during slideshow.
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File Search Result Grouping: Fixed an issue where search results were grouped by date when they should not have been.
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File Selection Persistence: We've resolved an issue where file selections were not retained after downloads. File selection behavior now matches the previous app experience, ensuring a smoother workflow.
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Improved Date Handling: Resolved issues with datepickers when editing album dates and people’s birth and death dates. These fixes ensure accurate date management.
November 15, 2024
✨ Improvements
- Addition of People in Create and Print: You can now add a Collection of People to Your Autobooks in Create and Print for easier personalization of your projects.
🐞 Bug Fixes
- Resizing Autobooks: Fixed an issue where resizing an Autobook would unexpectedly return the client to the initial creation state.
November 7, 2024
✨ Improvements
- Performance Optimization: Enhancements made to address memory usage issues and improve overall performance.
🐞 Bug Fixes
- Project List Loading Issue: Fixed a bug that prevented the project list from loading correctly, ensuring all projects display properly now.
- Paging in the Delete Bin: fixed an issue where the Delete Bin is not showing all of the files.
- Slideshow on iOS: Fixed issue with the slideshow in Safari on iOS mobile.
October 29, 2024
✨ Improvements
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Mobile Responsive Enhancements
- Improved Mobile Viewing: People lists on mobile now display three circles across, making navigation easier.
- Enhanced Sharing Experience: Adjustments have been made to viewing groups of shared files on mobile devices.
- Better Bulk Merging on Mobile: The process for merging multiple people on mobile has been improved for a smoother experience.
- Mobile Album Sorting: The custom sorting feature for albums has been optimized for mobile use.
- Email Sharing Restored: Based on your feedback, the option to share content via email has been reinstated.
- Improved Lightbox Navigation: Navigating through your photos in the lightbox is now more intuitive, with visible controls and highlighted arrows.
🐞 Bug Fixes
- Cover Photo Editing Fixes: Resolved issues related to editing cover photos for empty entries, ensuring clearer messaging and consistency.
- Slideshow Video Bug Fixes: Fixed various issues reported by users affecting slideshow videos.
- Icons not loading: Improved loading icons, especially in Safari and on slower connections.
October 22, 2024
✨ Improvements
- Mobile Uploader View: Enhanced the user interface for the mobile uploader.
- Add/Edit Person Dialog: Improved the mobile experience for the Add/Edit Person dialog.
- Calendar Display: Ensured all calendars in the application display a consistent Sunday to Saturday week format.
🐞 Bug Fixes
- iOS Zoom Improvement: Implemented a fix to prevent zooming on iOS devices when interacting with input fields.
- Share Link Copying on Mobile: Fixed issues with copying share links from the share modal on mobile devices.
- Backend Request Prevention: Prevents users from sending multiple backend requests during album navigation and file selection interactions.
- Sign-In Redirect Functionality: Implemented functionality to ensure that all unauthenticated users interacting with the system are tracked appropriately.
- Date Picker Fix: Resolved an issue with the date picker which was causing dates to show one day off in certain circumstances.
October 18, 2024
✨ Improvements
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Mobile Responsive Enhancements - Phase 2
- Mobile Optimization for Modals: The People, Album, and User Profile information pop-ups have been optimized for mobile display.
- Long Press Capability: Added long press functionality for file and people list items, improving usability on mobile devices.
- Updated Photo Prints Button: The photo prints button now features a more appropriate icon and text that changes with a notification dot to draw attention when there’s an in-progress order.
- Mobile Pass on User Profile: Improved the user profile header view for better mobile usability.
- Mobile Pass on Detail Views: Enhanced the mobile experience for tag, album, and person detail views.
- Focus State Adjustment: Removed the focus state in the primary navigation logo when opening on mobile, creating a smoother experience.
🐞 Bug Fixes
- Lightbox Image Saving Fix: Resolved an issue where images saved during Daylight Savings Time were shifting by an hour.
- Date Picker Display Fix: Fixed a regression that caused input date pickers to not display chosen values.
- Improved List Item Interaction: Addressed various z-index issues that affected how list items interacted with the "Back to Top" feature.
- Album View Adjustment: Fixed an issue with the section size of visited albums that caused gaps in the grid view.
- People Cover Photos: Fix for People’s cover photo changing sporadically.
October 16, 2024
✨ Improvements
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Mobile Responsiveness Enhancements - Phase 1
- Easier Navigation: Enjoy smoother navigation that adapts better to your mobile screen.
- Optimized Layout: Adjusted design for seamless transitions between different screen sizes, including medium screens.
- User-Friendly Controls: Improved buttons, file lists, and empty state views for easier use on mobile.
- Better Selection Tools: Enhanced tools for selecting files, albums, and tags for mobile usability.
- Improved Lists: Refined displays for albums, tags, and people for a better mobile experience.
- Maximized Space: Adjusted dialogs on mobile to allow for more screen space.
- Consistent Font Sizes: Standardized font sizes for user lists for a cohesive look.
- Enhanced File Picker: Made the file picker component more mobile-friendly.
- Better Tooltips: Improved visibility and readability of tooltips.
- Improved Scrolling: Addressed scrolling issues on iOS.
- Files uploaded to FOREVER without EXIF metadata will now show an accurate timestamp in the web application, with updates for other clients coming soon.
- Slightly adjusted the right sidebar for a more visually balanced layout, reclaiming valuable space for the center column.
🐞 Bug Fixes
- Fullscreen Modals: Fixed issues where fullscreen modals were improperly inset.
- iOS Overflow Bug: Resolved overflow issues in connection list items on iOS devices.
- Notification Display: Fixed display issues with new notification messages in mobile profile navigation.
- Document Labels: Corrected the appearance of the document “Created” label in the lightbox view.
- Video Playback Bug: Resolved playback issues for the new help videos under certain circumstances.
- Artisan Upload Source: Artisan page prints now correctly display as “Artisan” in the lightbox.
- Photo Rotation Bug: Fixed an issue where rotated photos would revert to their original orientation when details were updated in the Lightbox.
- Info Panel Transition: Resolved a bug with the info panel transition on mobile.
- Filter Side Panel Transition: Fixed the transition issue on the filters side panel.
October 10, 2024
🐞 Bug Fixes
- Resolved a bug that prevented shared projects to be added to cart.
✨ Improvements
- Temporary Copy: Allow users to right-click on images in the Lightbox to copy.
- Screen Size Experience: Made many refinements for a better desktop experience on smaller screens - including improved spacing, a narrower right sidebar, responsive list views and a responsive navigation bar that adjusts to fit your screen.
October 8, 2024
🐞 Bug Fixes
- Unauthenticated people can now download Albums and Tags, as well as individual files in the lightbox (excluding selections).
- Resolved an issue with the file list not loading all files on larger screens.
- Fixed a bug preventing clients from exiting the lightbox when viewing a shared container.
- Fixed a bug that refreshed collaborative albums after uploads.
- Fixed a bug that caused an error when managing accounts for some clients.
✨ Improvements
- Collaborative Album Adding Files Prompt: Updated the “Sign Up & Add Files” button in the collaborative Album to “Login & Add Files” in order to reduce confusion around the sign-up process.
- Collaborative Album De-dupe: Removed the deduplication toggle from the collaborative album uploader in collaboration mode, as it is not supported.
October 4, 2024
🐞 Bug Fixes
- Fix for Alternate Names not appearing within a Persons Additional Details.
- Resolved an issue where users with their default landing page set to Library, which was later changed to Gallery, were experiencing navigation problems when viewing files in Lightbox.
October 2, 2024
🐞 Bug Fixes
- Fix for Legacy Settings link under My Account being broken.
- Fix for Edit Custom Order link not showing when Custom Order is selected within the Sort.
- Fix for video embed code not working.
✨ Improvements
- Restored Multi-Select for Edit Custom Order: Within an album, clients can now multi-select files and move them into a custom order.
October 1, 2024
🐞 Bug Fixes
- Addressed the intermittent issue when clients receive a “Something went wrong” error in their Album navigation panel.
- Removed the non-functional date picker ‘close’ button due to an underlying bug.
✨ Improvements
- Update to File Counts: To optimize Facial Recognition and reduce database calls, file counts will now only show exact numbers for counts under 50 and '50+' for counts of 50 or more in filters and main file lists.
- Improved Zoom Functionality: We added a safety feature to prevent errors when zooming in the lightbox, making sure everything works smoothly.
- File Check for Details: We implemented a new check to ensure we have the right details before starting a process in the lightbox, enhancing reliability.
- Added a Loading State to Filters: When a client selects a filter option, we are disabling the ability to select other filter options until the filter option chosen is completed. This will ensure that clients always get the expected results.
September 30, 2024
🐞 Bug Fixes
- Fixed issue with slideshow which was causing the slideshow to restart after 100 photos.
✨ Improvements
- Enhanced the Date Picker: Within in the Lightbox the date picker includes Save and Cancel buttons.
- Updated Language: Around removing files from an unnamed person previously said "this container" now says "this person" based on client feedback.
- Filter Panel Background: Updated the filter button on the filters panel to have a background so there is not overlap when scrolling on a smaller screen.
- Banner Timeout: Updated the system to avoid timeouts that were causing some clients to lose their Facial Recognition processing banner.
September 26, 2024
FOREVER 3.0 is released!! Some major changes include...
- Powerful, System-Wide Filters and Sorting: Enjoy advanced filters and multi-tag search capabilities to organize and find your photos effortlessly.
- Modern, User-Friendly Interface: Easily navigate thanks to a sleek and intuitive design.
- People Organization: Add and manage people in your FOREVER Account for better photo and memory organization.
- Product Launch: New FOREVER® Facial Recognition!
- Vertical File Views: Navigate your account more easily with vertical file views designed for improved usability.
- Name Change: From "Library" to "Gallery" to better describe how your memories are stored.