Effortlessly download all memories linked to a person in your FOREVER® Storage account, whether identified through Facial Recognition or manually named. Simply follow these steps after logged in to your FOREVER account:
- Navigate to the People tab in your account.
- Select a person from your People category.
- Click the three dots in the upper right and choose to "Download Files" - This will begin the process of packaging the memories into a zip folder, which will contain all of the files from this People profile, and you will receive a notification in your account when it's finished.
NOTE: If the People profile contains many files, it can take a bit of time for the zip folder to fully process. - Once the zipping is finished, you can download it in your Notifications center (to get here from the People tab or Gallery please click your profile photo, then choose "Notifications").
- From here, navigate to where your downloads from web browsers typically go and you will then need to unzip the folder
If you're on a PC: https://support.microsoft.com/en-us/windows/zip-and-unzip-files-f6dde0a7-0fec-8294-e1d3-703ed85e7ebc#:~:text=To-,decompress,-files
If you're on a Mac: https://support.apple.com/en-is/guide/mac-help/mchlp2528/mac#:~:text=called%20Archive.zip.-,Unzip,-(expand)%20a%20compressed - Congratulations! Your memories are now on your computer and can be moved/edited as normal!
DISCLAIMER: The biometric profile data (including the name(s), birthdate, death date, bio, etc. associated with this collection of files) will NOT be included in the download. Other metadata stored with your photos and documents (like date and time taken, file name, description, and tags) will remain if you choose to download with updated metadata.
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