Natalie
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Recent activity by Natalie-
How to move from Artisan® 5 to Artisan® 6 (different computers)
It's awesome you're looking to move from Artisan® 5 to Artisan® 6! You can follow these simple steps below to move your content from Artisan 5 on one computer into Artisan 6 on your newer computer....
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Tips for filtering in your Gallery
Take your organization strategy to the next level by using Filter options within your Gallery! These filters even stay in place as you navigate away to other areas of your account, for a more seaml...
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What can I do if I need a bigger box to send my memories in for digitization?
As you gather your memories to pack in your FOREVER® Box, you might realize that the standard box sizes available for purchase aren't quite right to fit everything. You may have to send in more tha...
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How to move from Artisan® 5 to Artisan® 6 (same computer)
You can follow these simple steps below to install Artisan® 6 on the same computer as Artisan® 5, and move all your content into the newer software! This is broken down into 5 easy steps: Create a...
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What to know when deleting photos from your FOREVER® account
You can delete unwanted photos from your FOREVER® Storage, however, this can have repercussions on your account and current online projects. Please review the areas below to ensure the photo you ar...
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How to share Albums
Sharing with FOREVER® is easy and fun! To share an Album (and all their contained Nested Albums) from your Account, follow these instructions while logged into your account: Navigate into your Albu...
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Removing versus Deleting files from your FOREVER® Storage
In your FOREVER® Storage account you have the option to either remove or delete a file from an Album or Tag. As you organize your memories, you may be wondering what is the difference between these...
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How do I move an Album in my Storage?
To move one Album to another spot in your FOREVER® Storage account, including moving one Album into another Album or removing a Nested Album from its nesting spot, please follow these steps once yo...
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Windows S Mode blocking FOREVER® software from installing
When attempting to install one of the FOREVER® desktop software (Artisan®, Historian™, and/or Valet™) you may encounter a Windows error stating either... "For security and performance, this mode o...
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What if I have extra items that I want to add to my box?
No worries — you can absolutely include extra items for digitization! Whether adding extra items in your box, or sending the memories another way to include in your order. 📦 Adding Extras to Your O...