Please note that “Not Responding” states are a result of multiple programs trying to access the same temporary (A.K.A. "temp”) files in Windows at the same time. Many programs – even the Windows operating system – will use temp files until a process is Saved within a program, or some type of background function is complete. Whenever there is a conflict between two programs or processes attempting to use the same temp file at the same time this message will pop up to indicate the program is stopped from working at the current time. FURTHER ATTEMPTS TO CLICK ON OTHER ACTIONS IN THE PROGRAM WILL ONLY MAKE THE PROBLEM WORSE.
In short, it is best to work slowly and wait a bit to see if your computer can finish the process on its own. If you have a lot of other programs running on the computer at the same time (such as music playing, web pages open, etc.) it would be a good idea to close those to give the Not Responding program more of the computer's energy.
If after 5 minutes your program is still frozen, you can close the software and then try the following tips in this order:
- Make sure Artisan is the latest version – you can find these steps in the section "Keep Artisan Running Smoothly On Your Machine" below.
-
Check your Anti-Virus Software is not blocking the program -
- Shut down your machine, wait at least 10 minutes, then restart the computer and re-open Artisan. Sometimes, especially if it has been open for hours (or even days) your machine needs the cleanup that a closure and fresh start will provide.
- Uninstall Artisan, shut down the computer for at least 10 minutes, then reinstall the program from a fresh download at www.forever.com/downloads as something may have not applied correctly during the software's initial installation or with an update.
- Check for Windows updates – you can find these steps in the section "Keep Artisan Running Smoothly On Your Machine" below.