Not sure if you're on the most current version of Artisan® 6? You can read this article to check. If you do need to update, you can then follow these steps:
- Open the Artisan® 6 program and look in the bottom left corner. You will see the message 'A software update is available! Click for details' please click on that.
📌Note: If you're not able to click on it, you can manually update the software by going to www.forever.com/downloads and clicking the button to 'Download Artisan 6'. Then with the program closed install the downloaded file — this is a full version of Artisan 6, but it will only install the updated/missing components to your existing software installation to get you to the current version! - In the pop-up window, click the Download button.
- You should now see the progress of your update.
- After the update is done downloading you will now have the option to click on Install.
- Please follow the prompts through the installation wizard. You will now notice the wizard will now automatically close your software program for you - don't worry, if you have a project open it will prompt you to save the project first before closing.
- Once you open the software program, you will now see the version number along with the message 'Software is up to date'.
Still running into issues updating your Artisan 6 software? Please reach out to FOREVER Support for assistance.