When you go to create a new Artisan® project, the normal list of print project types may not appear (such as photo books or photo gifts). This means that the software wasn't able to directly connect with FOREVER® to verify what project types are still available. Not to worry, there's an easy fix!
- Close out of Artisan and wait about 30 seconds.
- Reopen Artisan and let it load the Welcome screen.
- Hold down the Shift key when selecting "Create a new project or page", then continue to hold Shift until you choose a project and click Next.
- Release the Shift key and proceed with the normal steps to continue creating a new Artisan project!