Q1: What if I bought Artisan® 6 before January 31, 2025 at 11:59pm PT?
A: Congratulations, you own a perpetual license of Artisan 6! This means nothing will change for you - you will still receive updates for Artisan 6, use your art kits, and design your projects just as you do now with no additional payments. To clarify, this is not for future versions (such as Artisan 7/Next Generation) but only the Artisan 6 desktop software that the original purchase was for.
Q2: When will Artisan 7/Next Generation be launched?
A: Our goal is to launch the next version in 2026. We will support Artisan 6 for years, but not ongoing. As we continue to develop and improve new Artisan software, our focus will shift away from Artisan 6. Over time, this means Artisan 6 will receive less support and, eventually, no longer be supported, as we invest our efforts into the new version.
Q3: What are the new Artisan subscription options?
A: As of February 1, 2025 there are three types of payment options...
- Subscription: This is a recurring yearly payment made to be able to access the latest version of the Artisan desktop design program, at this current time it is for Artisan 6 but by having a software subscription you will gain access to the next version as soon as it's available!
- One-Time Payment: This is for lifetime access of all Artisan desktop programs as a single purchase.
- 5 Annual Payments: Like with the One-Time Payment, this is also for lifetime access of the Artisan desktop program but spread out over 5 years of payments instead of one lump sum.
You can check out the pricing here.
Q4: Does the subscription or lifetime payment cover all future versions?
A: Yes, including all future features, operating system configurations, maintenance, and security updates.
Q5: What happens to my project files if I don’t renew or can’t pay my subscription?
A: Nothing. They remain available to you upon reactivation of your subscription.
Q6: What happens to my tagging & organization for Digital Art Kits if I cancel my subscription?
A: Nothing. They remain available to you upon reactivation of your subscription.
Q7: Can I use my Artisan subscription software offline?
A: Yes, provided that your subscription is current, or you have made a lifetime payment(s). Please note that you are required to re-connect via internet access every 90 days to receive important security updates, accurate product information, and the latest features.
Q8: Can I gift an Artisan Subscription to someone else?
A: Yes! You may gift Artisan for one year or their lifetime. For more information or to gift Artisan, go to www.forever.com/gifting/artisan.
Q9: Will my Digital Artwork in Artisan move forward (Artisan 6 to Artisan 7/Next Generation)?
A: Yes, provided that your subscription is current, or you have made a lifetime payment(s). If your Digital Art currently works with your software, it will continue to work with your software moving forward.
Q10: Will Artisan still be licensed for 2 computers?
A: With an Artisan subscription, you may log in to as many devices as you wish, as this will be tied to your specific account and content.
Q11: Is a lifetime payment license transferable?
A: No, the lifetime payment license is not transferable.