Natalie
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Recent activity by Natalie-
How to manually download and install Digital Art Kits in Artisan®
Congratulations on purchasing digital art from the FOREVER® Store! If you are using Artisan® 6 we strongly suggest using the Import Purchased Items button to assist with bringing the kit and its ac...
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How long will it take for my items to be digitized?
The standard digitization process typically takes 4 to 6 weeks, depending on the size of your order. If you need faster service, you can upgrade to Priority Scanning, which reduces processing time ...
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How do I find the total number of uploaded files in my FOREVER® Account?
There are a few different ways to find the total number of uploaded files in your FOREVER® Account. First option is to click the Storage indicator on the bottom right side with the percentage next ...
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What is the difference between a one-time investment and installment plan?
For several FOREVER® online products and services, we offer a few payment options to best fit into your life. This includes Permanent Storage, Facial Recognition, and Video Streaming. One-time inve...
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How to correct or disconnect a People profile on a photo
Sometimes mistakes happen — you may have accidentally told FOREVER® Facial Recognition that a person in a photo is someone else, or simply mis-clicked when selecting from a list of names. Don’t wor...
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Tips for filtering within an Album or Tag
Take your organization strategy to the next level by using Filter options within your Albums or Tags! These filters even stay in place as you navigate away to other areas of your account, and allow...
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Can you share FOREVER® Print Projects externally?
Yes! At this time, you are able to share Artisan® projects that have been uploaded to your account, or online Create & Print projects that have already been purchased. This is because the project f...
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What is the FOREVER® Guarantee Fund?
As a Permanent Owner, all of the money you pay for permanent storage goes into the FOREVER® Guarantee Fund (FGF). The FGF is a carefully managed endowment-style fund that is designed to produce inc...
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What is Auto-Transfer for my Digitization Projects, and how do I turn it on or off?
Auto-Transfer is a setting that automatically moves your completed Digitization Projects into your Permanent Storage*, so your memories are preserved without any extra steps. If you own FOREVER Per...
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What if I don't want all the images to be scanned on my negative strips?
If you have standard negative strips you can request to skip certain images during digitization! These skipped images do not count toward your item or scan total, so be sure to account for this whe...