Whether you're starting your memory preservation journey with FOREVER® or have a new iOS device needing to be saved to your Storage, backing up your files is simple with the FOREVER® iOS Mobile App.
Tips for a Smooth Backup
Here's a few tips to keep the backup process running smoothly:
- Plug your device in to charge and keep a high power level.
- Prevent sleep during uploads using these steps.
- Check for a strong Wi-Fi or Cellular Data connection.
⚠️ Important Note: Due to Apple’s privacy settings, the FOREVER app cannot access photos stored only in iCloud. Check if your files are local with this guide before starting the back up.
Steps to Back Up Your iPhone or iPad
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Open the FOREVER Mobile App on your iOS device.
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Tap your profile photo in the top-right corner to open app settings.
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Tap “Back Up iPhone” or “Back Up iPad”, depending on your device.
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Decide whether to include videos - Toggle “Include Video?” ON to back up videos.
⚠️ Videos over 4 GB must be uploaded manually using Valet™ on a Mac or PC. -
Tap the “Yes, Back Up…” button to begin.
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When prompted, tap “Ok, Got It!” at the bottom or X in the upper corner to return to the main menu and continue the backing up process.