Matt Gray
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Recent activity by Matt Gray-
Can I cancel my FOREVER Club Membership?
Yes, you can cancel your FOREVER Club Membership at any time. After cancellation, you will no longer be charged for that Membership. Any FOREVER Club Dollars you have earned will remain available i...
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Can other FOREVER clients see facially recognized people in my photos?
Yes, when you share photos or files from your FOREVER® account, others may see the name of the People added to the photo. However, the People profiles—whether manually created or using facial recog...
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What is the quality of the paper?
Acid-Free Archival PaperOur premium, acid-free paper isn’t just better for the environment—it also ensures your prints stand the test of time. Designed for durability, it resists yellowing and de...
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Can I upgrade the shipping on my order?
Unfortunately, the only way to change the shipping on an order is to cancel the original order that was placed and then resubmit a new order. We absolutely cannot guarantee, though, that your order...
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How do I purchase a gift?
Giving the gift of FOREVER is simple! For most products, you can simply add the items that you would like to gift to your cart. When you view your cart, check the “Make this a gift” box for the ite...
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Can Account Managers see your facially recognized people?
Yes, assigned Account Managers to your FOREVER® account can see the facially recognized people when they are managing your account. They can access this information in two ways: Through the Info p...
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As an Ambassador, what happens if my Client send a Referral link or a Connections Invite?
Referral Link If a referrer has you as their Ambassador and sends a referral link to a new customer, they'll get a $20 coupon, and you'll become the new customer's Ambassador. Friend Invite If th...
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When I place a print order how long will it take until I receive it?
Any orders from the print shop typically take up to 5 business days to manufacture before it will ship out to the recipient. We ship orders Monday through Friday, excluding major holidays. Once you...
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What products can I give as a gift?
In addition to gifting printed products in person, you can also purchase the following products as gifts through your FOREVER cart: Any size FOREVER Storage® one-time payment A Permanent Video Str...
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What is an "Item"?
An item is a set single or group of physical memories worth the same to digitize. This includes... One set of up to 25 photo prints up to 8"x10" One set of up to 25 images on slides One set of up ...