Natalie
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Recent activity by Natalie-
What if I need more time to hold my Digitization Project?
If you're not quite ready to purchase FOREVER Storage within the first 90 days, you can extend access to your digitized memories by purchasing 90 additional days. This gives you more time to view, ...
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How to completely clear your Address Book
Resetting your FOREVER® Address Book will completely clear it of all saved Addresses and Groups you have created. It is to help give a way for users who want to start over with entering contacts to...
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How to manually download and install Digital Art Kits in Artisan®
Congratulations on purchasing digital art from the FOREVER® Store! If you are using Artisan® 6 we strongly suggest using the Import Purchased Items button to assist with bringing the kit and its ac...
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How long will it take for my items to be digitized?
The standard digitization process typically takes 4 to 6 weeks, depending on the size of your order. If you need faster service, you can upgrade to Priority Scanning, which reduces processing time ...
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How do I find the total number of uploaded files in my FOREVER® Account?
There are a few different ways to find the total number of uploaded files in your FOREVER® Account. First option is to click the Storage indicator on the bottom right side with the percentage next ...
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What is the difference between a one-time investment and installment plan?
For several FOREVER® online products and services, we offer a few payment options to best fit into your life. This includes Permanent Storage, Facial Recognition, and Video Streaming. One-time inve...
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How to use the Color Wheel in your online FOREVER® Create & Print project
When working in your online FOREVER® Create & Print projects, you may have the option to perfectly color match your paper to a part of your photo using our eyedropper tool!Easily find if the projec...
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How to correct or disconnect a People profile on a photo
Sometimes mistakes happen — you may have accidentally told FOREVER® Facial Recognition that a person in a photo is someone else, or simply mis-clicked when selecting from a list of names. Don’t wor...
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Tips for filtering within an Album or Tag
Take your organization strategy to the next level by using Filter options within your Albums or Tags! These filters even stay in place as you navigate away to other areas of your account, and allow...
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Can I cancel or modify my Print Project after it has been submitted?
Unfortunately no. Once you place your order, FOREVER® Print gets to work almost immediately processing your project. This is to ensure we can ship out your order as soon as possible. You can follo...