Natalie
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Articles
Recent activity by Natalie-
How do I download and login to the FOREVER® TV App?
Use Amazon Fire Stick or Google TV to easily view your memoires on the big screen! Follow the steps below to install and login to the FOREVER® TV App on your device.Install the AppAmazon Fire TV St...
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Moving Artisan® pages to another project
Have you ever needed to copy or move a page from one Artisan project to another? Did you ever want to recreate a page you made in one project and use the same layout in a completely different proje...
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How to install Valet™ on a Mac or PC
Whether you're looking to use Valet™ Free or have purchased one of the yearly plans (Individual or Professional), you are able to install FOREVER Valet on an unlimited number of computers! This let...
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Alternative importing method for memories from a smartphone into a Historian™ cabinet
In today's day and age, where technology's security is even more important, sometimes your phone won't allow access to 3rd party applications like Historian™. This usually means you cannot use the ...
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Digitization Projects FAQ
We're excited you're working with FOREVER® to digitize your precious memories for safe-keeping in a digital form. This article helps direct you to some of the most common questions we see about Dig...
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How to rename my Artisan® project
If you've started or copied an Artisan® project and want to give it a new name, follow these simple steps. Step 1: Find Where Your Project is Saved Not sure where your project is located? Open Art...
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How to update my Historian™ 6
Not sure if you're on the most current version of Historian® 6? You can read this article to check. If you do need to update, you can then follow these steps: 1. Open the Historian™ 6 program. 2....
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FOREVER® and HEIC-formatted photos FAQ
UploadingQ1: Can I upload HEIC or HEIF files to FOREVER?A: Yes. Starting May 6th, 2025, FOREVER® supports HEIC and HEIF file uploads across all major platforms: Web and Mobile Web (Version - always...
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How to recover a Historian™ Shadow Copy
If you backed up your Historian™ cabinet with a Shadow Copy, you can recover it exactly as it was saved! This is because the Shadow Copy is a backup version that mirrors the cabinet/vault you creat...
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How do I payoff my Video Streaming?
You started the FOREVER® Video Streaming Installment but are now looking to move to the Permanent One-Time Payment option. Here are the steps you can follow to pay off that remaining balance left o...