How to install Valet™ on a Mac or PC

Whether you're looking to use Valet™ Free or have purchased one of the yearly plans (Individual or Professional), you are able to install FOREVER Valet on an unlimited number of computers! This lets you upload from multiple devices to ensure your all your memories are safe in your account.

This article is broken into three main sections:

• 📡Download Valet
• 📂Install Valet
• 💻Activate Valet

If you run into any issues during this process, feel free to reach out to FOREVER Support. We're happy to help troubleshoot and get you back in business!

📡Download Valet

To access the Valet, you'll need to go the Downloads in your FOREVER account.

1. Log in to FOREVER.com using your account email and password.
2. Hover over the person icon at the top right corner of the page (or click your profile photo) and select Downloads.
3. Within your account Downloads scroll or search for "Valet".
4. Click the proper "download" button depending on if you are using a Windows or Mac.
   

📂Install Valet

After downloading the applicable software from the previous step, you will get either a "ValetSetup.msi" file (for Windows) or a "Valet.dmg" zipped folder (for Mac), as shown below.

Installing Valet on Windows 10 or 11:

1. Double-click (or right-click and Open) the "ValetSetup.msi" file.
2. Click through the Setup Wizard, leaving the default install location.
   
3. Your computer will ask if you would like to allow the app to make changes — YES.
4. You can then press "finish" and use Valet as normal!

Installing Valet on Mac:

1. Double-click on the "Valet.dmg" folder — a window should appear showing the program you are installing and the Applications Folder.
2. Drag the program into the Applications Folder; macOS will automatically install the software for you.
   

💻Activate Valet

Simply open the Valet software and you will be prompted to log in with your FOREVER account email and password.

⚠️Important: If you purchased a subscription plan, make sure you log in with the account associated with your Individual or Professional Valet purchase. This ensures you have full access to abilities beyond Valet Free, such as allowing downloads or accessing multiple FOREVER account (depending on which plan you have).