You may be asked to provide a verification code if you are signing in to an account with MFA or are attempting to activate a MFA method. Please follow the tips below if you did not seem to receive a code.
For an email code:
- Please give up to 5 minutes for the code to reach your inbox.
- Confirm that you are checking the email address that is associated with your account.
- Navigate into your spam or junk folder to see if the verification code was sent there.
For a text-message code:
- Confirm that the phone number displayed is correct.
- Verify that your phone can receive text messages.
- Check your phone’s spam/blocked messages to see if it ended up there.
If you have tried the steps above and still do not have the code after 20 minutes, please contact FOREVER Support for further assistance. You may be asked a few questions to verify your identity.