This guide will help you with updating or resetting your FOREVER® Account password.

📧Need help updating your email associated with your FOREVER Account? You can use these steps!

Updating Your Password

If you are able to sign in to your FOREVER Account, you can follow these steps:

1. Sign In to your account.
2. Navigate to your Account Settings by either...
       A) Hovering over the person icon in the upper right; or
       B) Click your profile photo (or initials) in the upper right;
   Then from the slide out menu select My Account Settings.
3. Go to the Security Settings tab.
4. Click the "Change Password" button.
   
5. In the pop-up box either enter your Current and New passwords where prompted, the "Update My Password".

Resetting Your Password

If you can't remember your password, or the one you're using doesn't seem to work for your FOREVER Account, please follow these steps:

1. Go to FOREVER.com and click the Sign In button in the upper right corner.
2. Click "Continue to Sign In”.
3. Type in the email associated with your FOREVER account then click “Next”.
4. Choose the option “Forgot your password?”
5. It will ask you to type in the email for your FOREVER account again, then click “Reset my password”
6. DO NOT close the page! You will receive an email with a one-time code that you enter here.
   
   ⚠️Didn't receive the reset email? Is the reset link not working? Follow these steps: Troubleshooting FOREVER® Account Password Resetting
7. Also type your new password where prompted (it will need to meet the password requirements) then click “Change password”.
8. It will ask you to then type in the email and your newly created password to be able to access your FOREVER Account.

Will resetting my password sign me out of other devices?

After changing the password to your FOREVER® Account, you may need to sign in again on other devices to continue using your account as normal. This includes Artisan 6, Historian 6, web browsers, along with the mobile and TV apps.

📌Note: The older desktop software (Artisan 4, Artisan 5, and Historian 4) has not been supported for some time, meaning they do not receive updates and will not be able to connect to our website. You can learn more about the older software's limitations and workarounds though this article.