Natalie
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Recent activity by Natalie-
What can do in the free trial of Historian™ 6?
We offer a free 30-day trial of Historian™ 6 for new users. During this period of time you can create a new Cabinet (previous called "Vaults") to open a set number of uses over the course of the mo...
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Can I use iCloud along with the iOS FOREVER® Mobile App?
Yes! You can absolutely use both iCloud and the FOREVER® iOS Mobile App to back up your memories. However, there are some important things to keep in mind to ensure your photos and videos upload pr...
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How do I input my new credit card?
You can input your new credit card information a few ways depending on what you need to add it for: within your Cart, in the Payment Methods area, or in your Recurring Payments on the account. Ca...
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What is the difference between Facebook Backup and Sync?
Facebook Backup and Sync are additional ways to get memories into your FOREVER® Storage Account. But what's the difference? And how can you tell what files were saved from Facebook?Backing Up and S...
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What happens if my tape can't be digitized?
Our technicians are taking extra steps at intake beforehand to check if the video tape or disc is truly not able to be digitized, but sometimes items can slip through and are not discovered until a...
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How to find a FOREVER Ambassador near me
To find any ambassadors that are in your area you can go to the link below and then you can search by city, state, or zip code. Alternatively, if you know someone who's already an Ambassador, you c...
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Playing a Slideshow
You can begin playing a slideshow of your memories from within an Album or a Tag. Simply navigate to the Album or Tag that has the memories you want to show, click the three dots in the upper right...
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Album (FOREVER® Web)
Organize memories in your FOREVER® account by putting them into your own personal Albums, which act like folders for curating memories. These are different from Tags as some benefits include...📂Org...
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How to use Cover Designer in my FOREVER® Album
You've spent time carefully curating your memories, now's the time to capture its essence in a single cover photo. This cover photo will display as a normal cover photo when viewing Albums in your ...
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How are my negatives scanned?
Within your FOREVER Box, all negatives will be scanned at around 3,000 DPI and saved as high resolution JPG files, ideal for storing, viewing, and sharing.For negatives suffering from color degrada...