Natalie
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Recent activity by Natalie-
What is my FOREVER Box credit?
When you purchase a FOREVER Box, you’re not just getting a convenient way to send in your precious memories—you’re also receiving a monetary credit that goes toward the initial digitization costs. ...
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There’s an issue with my digitization order, who should I contact about this?
We're so sorry to hear about the issues with your FOREVER Box order. We pride ourselves on our digitization services and would be happy to help take a closer look! Please contact FOREVER Client Car...
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Downloading from People profiles
Effortlessly download all memories linked to a person in your FOREVER® Storage account, whether identified through Facial Recognition or manually named. Simply follow these steps after logged in to...
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How to upload Artisan® Projects to FOREVER®
When you're ready, you can upload your Artisan® project directly to the FOREVER® Print Shop by following these simple steps: Open your project in Artisan. In the upper right corner, click the "Pri...
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Can I switch from an installment plan to a one-time investment?
Some installment plans do offer you the ability to payoff the remaining amount from your account. This includes Facial Recognition and Video Streaming. Log in your FOREVER® account. Hover over the...
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Downloading an Album
To download an entire Album from your FOREVER® Storage account to your computer, follow these steps while logged into your FOREVER account: Navigate into your Albums tab. Open the Album you wish t...
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What does FOREVER Box Number mean with my digitization order?
The FOREVER Box Number and is a unique number assigned to your FOREVER® Box. It helps track your box and its contents throughout the digitization process. This number ensures that your items are co...
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How can I merge Tags within my Storage?
When organizing within your FOREVER® Storage account you may come across Tags that are similar or serve the same purpose, so you only need to keep one of them. When you merge tags together this pro...
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Downloading a Tag
To download an entire Tag from your FOREVER® Account to your computer, follow these steps while logged into your FOREVER® account: Navigate to the Tags tab. Open the Tag you wish to download. Once...
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How do I rename an Album?
To rename an Album in your FOREVER® Storage account, please follow these steps once logged in to your FOREVER account: Navigate into your Albums tab. Open the Album you wish to change the name of....