Natalie
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Recent activity by Natalie-
How to install Valet™ on a Mac or PC
Whether you're looking to use Valet™ Free or have purchased one of the yearly plans (Individual or Professional), you are able to install FOREVER Valet on an unlimited number of computers! This let...
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Alternative importing method for memories from a smartphone into a Historian™ cabinet
In today's day and age, where technology's security is even more important, sometimes your phone won't allow access to 3rd party applications like Historian™. This usually means you cannot use the ...
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Digitization Projects FAQ
We're excited you're working with FOREVER® to digitize your precious memories for safe-keeping in a digital form. This article helps direct you to some of the most common questions we see about Dig...
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How to rename my Artisan® project
If you've started or copied an Artisan® project and want to give it a new name, follow these simple steps. Step 1: Find Where Your Project is Saved Not sure where your project is located? Open Art...
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How to update my Historian™ 6
Not sure if you're on the most current version of Historian® 6? You can read this article to check. If you do need to update, you can then follow these steps: 1. Open the Historian™ 6 program. 2....
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FOREVER® and HEIC-formatted photos FAQ
UploadingQ1: Can I upload HEIC or HEIF files to FOREVER?A: Yes. Starting May 6th, 2025, FOREVER® supports HEIC and HEIF file uploads across all major platforms: Web and Mobile Web (Version - always...
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How to recover a Historian™ Shadow Copy
If you backed up your Historian™ cabinet with a Shadow Copy, you can recover it exactly as it was saved! This is because the Shadow Copy is a backup version that mirrors the cabinet/vault you creat...
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How do I payoff my Video Streaming?
You started the FOREVER® Video Streaming Installment but are now looking to move to the Permanent One-Time Payment option. Here are the steps you can follow to pay off that remaining balance left o...
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How your Fuzzy Dates appear with Date Filters in FOREVER
If you’re using Fuzzy Dates (like a quarter, year, or decade) for your memories (In Historian, or any other programs), then when you use the “Date Taken” filter those memories will still show up un...
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How to change the Album cover photo in your FOREVER® Storage account
Once you’ve created an Album you can easily update the cover photo using memories already organized into it through one of these three options: Option 1: Click the Current Cover Photo Option 2: Sel...