Erika Reid

Official comment

1. Community
2. Feature Requests
3. Leave Filters in Place until changed by User

Hi Brenda DoneuxWe are happy to let you know that this feature has been implemented into FOREVER 3.  Thank you so much for taking the time to come to Community and make your request!  

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• Erika Reid
• June 19, 2025 20:00
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Add RAW and Apple-based file format support

Hi Daniel Keiper! Thank you for coming to Community to make a request! I am excited to let you know that, as of May 6, 2025, you can now upload HEIC and HEIF files through the web, mobile apps and ...

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• Erika Reid
• May 06, 2025 19:48
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Adding "HEIC conversion to JPG" to VALET

Hi Cindy Duffy! Thanks so much for coming to Community and posting your request! I am excited to let you know that, as of May 6, 2025, we support HEIC and HEIF files within FOREVER.  That means tha...

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• Erika Reid
• May 06, 2025 19:45
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Historian 6 - Import HEIC file type

Hi DeDe Connors! I am excited to let you know that we have launched support of HEIC and HEIF files within FOREVER.  You can upload HEIC and HEIF files through the web, mobile applications and Valet...

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• Erika Reid
• May 06, 2025 19:39
• Edited
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Request Android Forever App Convert HEIC

Hi Lianne Griffin! Thank you for visiting Community and posting a request! I am thrilled to announce that, as of May 6, 2025, you can now upload HEIC through the web, both iOS and Android mobile ap...

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• Erika Reid
• May 06, 2025 19:32
• Edited
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Upload HEIC Files from our computer to our FOREVER Account

Hi Mollie Bartelt! Thank you for using Community and posting a request for HEIC/HEIF support in FOREVER! I am thrilled to announce that we released this ability May 6, 2025!  You can now upload HEI...

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• Erika Reid
• May 06, 2025 17:30
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Allow the Option for just a year for Birthday in the Person Details

Hello Helen Murray! It seems that what you are asking for is Fuzzy Dates within the People Details.  We have this on our list to address, so thank you for coming to community and adding this reques...

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• Erika Reid
• April 18, 2025 15:44
• Edited
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Filter Not in Any Album should stick

Hi Lorrie Curley! We released this feature of Gallery filters sticking within a single session on 4/2/2025.  I hope that this helps while navigating through your content!  Thanks for posting your r...

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• Erika Reid
• April 04, 2025 20:49
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Search in Show/Hide People

Hi Lorrie Curley! We completed this feature and launched it on 4/2/2025!  I hope this helps you find your People easier! Thanks so much for posting here in the Community :)

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• Erika Reid
• April 04, 2025 20:46
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Facebook Back Up - One-time back up of your existing photos

Hello Cindy Duffy and Dionne Merriott!We have fixed the Facebook Backup issue that you both have reported on in this post.  If you have any other problems, please contact Client Care. Have a great ...

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• Erika Reid
• April 04, 2025 20:30
• Edited
• 0 votes