If you accidentally delete something from your FOREVER Storage® account, it’s temporarily stored in the Delete Bin for 60 days, where you can recover it. After 60 days (or manual removal before then), deleted content is permanently erased from the FOREVER database and can no longer be accessed.
Recover from a Web Browser
- Log in to your FOREVER.com account
- Navigate to anywhere in the Core FOREVER Application (this includes your Gallery, Albums, Tags, People, etc.)
- Click your name or profile photo in the upper right corner
- From the side menu choose "Delete Bin", just above “Sign Out"
- Select the files you want to bring back in to your account and click the Recover button
Recover from the Mobile App
- Open the FOREVER Mobile App on your device
- Click the three lines in the upper left
- From the side menu choose "Delete Bin"
- Select the files you want to bring back in to your account and click the restore button
Important Notes
- Restoring a file from the Delete Bin won’t restore its organization (Albums, Tags, People).
- Use the Delete Bin for content you don’t need to keep organized.
- After recovery, you can manually re-add the organization.