If you did not receive credit for a client's order, please call 1-888-FOREVER or email support@forever.com to report the issue. Then, ask the client to contact FOREVER® Support to confirm. They will need to provide the following details:
- Order number(s) for which you should receive credit
- Order date(s)
- A statement requesting you as their Ambassador for the order(s)
- An additional statement if they want you added as their permanent Ambassador
We will adjust the order once the client confirms. Below is a sample email you can provide to your client:
Subject: Ambassador Connection Request
Dear FOREVER® Support,
I recently placed an order for [product name] on [date], order #[order number].
I intended to be connected to [Ambassador Name], but I have realized that I was not.
Please update this order to reflect [Ambassador Name] as my Ambassador, as I would like to work with them for future training and support.
Thank you,
[Client’s Name]
If you have any questions, feel free to reach out to FOREVER® Support for assistance.