To download an entire Tag from your FOREVER® Account to your computer, follow these steps while logged into your FOREVER® account:
- Navigate to the Tags tab.
- Open the Tag you wish to download.
- Once inside, click the three dots in the upper right and click “Download Files”.
- This will begin the process of packaging your memories into a zip folder, which will contain all of the files with that specific Tag, and you will receive a notification in your account when it's finished.
NOTE: If the Tag contains many files, it can take a bit of time for the zip folder to fully process. - Once the zipping is finished, you can download it in your Notification Center (to get here from the Tag or Gallery please click your profile photo, then choose "Notifications").
If you run into any issues with this process or have any further questions, please don’t hesitate to email FOREVER Client Care at support@forever.com.