Matt Gray
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Recent activity by Matt Gray-
How do I Rate the FOREVER® App on iPhone?
1) Tap on the menu in the top left to see your application settings. 2) Tap on "Rate App" to take you to the app store. 3) Select your rating out of 5 Stars, and write a review if you'd ...
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Why Does My Book/Page Print/Canvas/Etc. have a white border on It?
If your printed product has white borders, the issue likely stems from your design setup in Artisan®. This happens when the background image doesn’t fully extend to the Bleed line in the project te...
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Do I have to name every person that Facial Recognition identifies in my FOREVER Account?
No, you don’t have to name every person identified by FOREVER® Facial Recognition in your account. You can leave them as Unnamed profiles or hide them from your People view. The choice is entirely ...
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Sorting & Filtering in the FOREVER Mobile App for iPhone
The FOREVER Mobile App offers powerful sorting and filtering tools to help you quickly find and organize your files. Whether you're looking for a specific photo, video, or document, you can custo...
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Once I submit an order to the Print Shop can I makes changes or updates to the order?
Unfortunately, once you submit your Print Shop order, it can't be updated or changed.
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Will Facial Recognition organize new photos automatically?
Yes, once enabled, Facial Recognition will automatically organize new photos as you upload them. It identifies people in the images and adds them to your People view without requiring any manual in...
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I have some photos that might print dark. How does FOREVER® handle this in Create & Print?
Dark photos are a very common problem in printing. FOREVER® employs technology to enhance photos slightly on the backend with a "subtle bump" to optimize the output and create an ideal print experi...
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Why are some faces not detected in my photos?
Facial recognition works best when:• The face is clearly visible (not blurry, in shadows, or turned away).• The person is facing the camera, or at least a good portion of their face is showing.• Th...
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Will I see the enhancements made by Perfectly Clear while working on my Create & Print project?
Currently our application is a backend enhancement to subtlety bump your photos only where they need it to optimize the print experience.
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Adding Photos to Tags using iPhone
To Tag a photo on our iOS Device do the following steps: 1) Select the photo you would like to Tag 2) Select the circle i along the bottom of your screen 3) Under "Tags" select "add Tag"