Natalie
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Recent activity by Natalie-
Before You Hit Print: A Checklist for your Projects
You’ve spent weeks, months, or even years perfecting your print project, and we’re honored that you trust FOREVER® to bring it to life. We hold ourselves to the highest standards—and we trust that ...
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What if I no longer have access to the email address associated with my FOREVER® Account?
If you are able to sign in to your FOREVER® Account using a non-email MFA method for verification, you can use these steps to update your email to use signing in moving forward.Alternatively, if yo...
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What if I need more time to hold my Digitization Project?
If you're not quite ready to purchase FOREVER Storage within the first 90 days, you can extend access to your digitized memories by purchasing 90 additional days. This gives you more time to view, ...
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How to completely clear your Address Book
Resetting your FOREVER® Address Book will completely clear it of all saved Addresses and Groups you have created. It is to help give a way for users who want to start over with entering contacts to...
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How to manually download and install Digital Art Kits in Artisan®
Congratulations on purchasing digital art from the FOREVER® Store! If you are using Artisan® 6 we strongly suggest using the Import Purchased Items button to assist with bringing the kit and its ac...
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How long will it take for my items to be digitized?
The standard digitization process typically takes 4 to 6 weeks, depending on the size of your order. If you need faster service, you can upgrade to Priority Scanning, which reduces processing time ...
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How do I find the total number of uploaded files in my FOREVER® Account?
There are a few different ways to find the total number of uploaded files in your FOREVER® Account. First option is to click the Storage indicator on the bottom right side with the percentage next ...
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What is the difference between a one-time investment and installment plan?
For several FOREVER® online products and services, we offer a few payment options to best fit into your life. This includes Permanent Storage, Facial Recognition, and Video Streaming. One-time inve...
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What if my phone number associated with my FOREVER® Account has changed?
If you use the Text Messaging MFA method and need to update your phone number please follow these steps: Sign in to your FOREVER.com account.⚠️If you cannot sign in to your FOREVER® Account becaus...
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How to use the Color Wheel in your online FOREVER® Create & Print project
When working in your online FOREVER® Create & Print projects, you may have the option to perfectly color match your paper to a part of your photo using our eyedropper tool!Easily find if the projec...