We strongly suggest using the Import Purchased Items within Artisan 6 to get your free Digital Art Kits into the software for you to use. CLICK HERE to see those specific steps.
Curious what free kits you received with your purchase of Artisan 6? CLICK HERE to view those.
If you're running into any issues importing your kits into Artisan, please reach out to FOREVER® Client Care at support@forever.com or 1-888-FOREVER (367-3837).