You can easily upload videos from your phone, tablet, or computer to keep all your memories in one secure place with FOREVER®. This guide outlines the supported file formats, size limits, and options for handling larger video files.
☁️ Supported Video Formats
The following video file types are accepted:
- .mp4
- .avi,
- .mov
- .mpg
- .mpeg
- .wmv
- .mkv
- .m4v
- .mts
- .m2ts
⚠️ Warning: If your video is not in one of these formats, you’ll need to convert it before uploading.
📏 File Size Limit
Through a web browser or the FOREVER Mobile App, individual videos must be under 4 GB in size.
Alternatively, the Valet desktop software for Mac and PC allows you to upload large videos—up to 50 GB in size! It’s ideal for home movies, longer recordings, or high-resolution content. Valet makes large uploads easier and more reliable, especially when working with extensive video libraries.
📡 Tips for Smooth Uploads
- Ensure you have a stable internet connection—especially for large files.
- Keep your device plugged in if uploading from a phone or tablet.
- Don’t close your browser/app/software or turn off your device during the upload process.
❔ Need Help?
If you’re having trouble uploading your videos or want to learn more about Valet, you can contact FOREVER Client Care for further assistance!