To download a single file from your FOREVER® Storage account to your desktop, follow these steps while logged into your FOREVER account:
- Click on the thumbnail of the file (photo, video, audio, or document) that you would like to download.
- The file will then appear larger within the file viewer's lightbox.
- At the top click the three dots for more options.
- Click “Download” and the file will be downloaded directly to your computer.
NOTE: If you have chosen to download with metadata then you may need to go into your account's Notifications center to finalize the downloading process.
Other helpful articles for downloading memories: