Downloading a Single File

To download a single file from your FOREVER® Storage account to your desktop, follow these steps while logged into your FOREVER account:

1. Click on the thumbnail of the file (photo, video, audio, or document) that you would like to download.
2. The file will then appear larger within the file viewer's lightbox.
3. At the top click the three dots for more options.
4. Click “Download” and the file will be downloaded directly to your computer.

NOTE: If you have chosen to download with metadata then you may need to go into your account's Notifications center to finalize the downloading process.

Other helpful articles for downloading memories:

• How to Download Files from Main Photo Storage Sites onto Your Computer
• Downloading a Group of Files
• Downloading an Album
• Downloading a Tag
• Downloading from People profiles