Some installment plans do offer you the ability to payoff the remaining amount from your account. This includes Facial Recognition and Video Streaming.
- Log in your FOREVER® account.
- Hover over the person icon in the upper right, or click your profile photo.
- From the menu list click on "My Account".
- Under the Orders & Downloads section, navigate into the "Recurring Payments" tab.
- Find the currently active plan in this list, then click on the option to Payoff the remaining balance.
- Please be sure to read through and confirm the choices on each page to finalize the payoff.
- Once finalized, you will receive an email confirmation and the plan will show as Complete in your Recurring Payments!
Unfortunately, for Permanent Storage we do not currently offer a payoff option. To switch from the installment plan to a one-time investment, you would need to first cancel the active installment plan*, then pay for a new one-time investment.
*Please note that all payments prior to the switch will not be refunded. You will be awarded for what you've paid for so far (for example, starting a 50 GB 24-month plan, then after 12 months cancelling, you retain 25 GB since you've paid for half of the initial 50 GB).
Other common questions...