Matt Gray
- Total activity 295
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Activity overview
Latest activity by Matt Gray-
Matt Gray created an article,
What if I don't know the Exact Date of a Photo?
If you're unsure of a photo's exact date, FOREVER® offers "fuzzy dates" to help you estimate when it was taken. You can choose the level of specificity you prefer. Here are some options: Exact Da...
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Matt Gray created an article,
Will the New Print Project Clean up Delete my FOREVER Artisan Projects?
No! To maintain a seamless and efficient experience, we’re removing inactive Create & Print projects during routine maintenance on April 7, 2025. What’s Changing? Only Create & Print projects tha...
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Matt Gray created an article,
Can I regift a gift that I have accepted?
No. When you receive a gift, you can either accept it, in which case it’s yours for good, or decline it, in which case it will be returned to the sender.
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Matt Gray created an article,
How do I view all the gifts I’ve accepted?
To view all the gifts you've accepted: Go to your Gift Management page under Account Settings. Click “View Gifts Received” in the upper right-hand corner. Alternatively, you can directly visit:fo...
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Matt Gray created an article,
How do I redeem a gift that has been given to me?
Redeeming your FOREVER Gift is easy! Just follow these steps: Click on your Gift Redemption URL or Gift Link. You’ll be redirected to a gift page where you can log into your FOREVER Account. If y...
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Matt Gray created an article,
Can I return items that I’ve made gifts?
Items purchased as gifts fall under the same Return Policy as regularly purchased items. Once a gift has been delivered and accepted by a recipient, it is not eligible for return.
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Matt Gray created an article,
I want to purchase two of the same item, keep one for myself, and make the other a gift. How can I do this?
You have two options: Purchase in Separate Transactions – Buy each item individually. Purchase Together & Keep One – Add both items to your cart, complete the purchase, create both gifts, and th...
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Matt Gray created an article,
If I don’t make an item a gift during the checkout process, can I decide later to give it as a gift?
Unfortunately, due to the digital nature of these gifts, they cannot be refunded or exchanged at this time. Exception: If you need assistance with a one-time payment of FOREVER Storage, please cont...
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Matt Gray created an article,
If I make an item a gift during the checkout process, can I decide later to keep it for myself?
Absolutely! If you’d like to keep a gift for yourself: Go to your Gift Management page. Click “Gift Link” below the item. Copy and paste the link into your browser. Click “Accept Gift”—and it’s yo...
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Matt Gray created an article,
What happens if I give someone a gift that they already own?
FOREVER Storage (One-Time Payment):Recipients who already own FOREVER Storage are encouraged to accept—after all, you can never have too much storage! Artisan, Historian, & Digital Art Coll...