Natalie
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Articles
Recent activity by Natalie-
Why am I not receiving any FOREVER® emails?
There are two main types of FOREVER® emails you may receive: Store Emails – Sent when you sign up, place an order, or receive account-related notifications. Marketing Emails – Includes promotions...
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How do I update my Spell Checking options in Artisan®?
Artisan® gives you the ability to tailor the Spell Checking options so it can skip any bits you don't want it to check for (such as ignoring anything typed in UPPERCASE). You also have the ability ...
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How many pages can I print in a book?
Photo books have the ability to print between 98 and 199 pages, depending on which binding is chosen and where you are designing the book. Please refer to the chart below to see the minimum and max...
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Opening a Storybook Creator Project in Artisan®
When you download Artisan®, you will be able to open your projects from Storybook within the Artisan® program. To do so, please follow these steps: Open Artisan. From the Welcome Screen, click Ope...
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What to do if you experience a Print Tray Issue in Artisan®
Print Tray issues can prevent you from uploading or completing your Artisan® print projects. Common symptoms include: The print tray stops working You can only complete the first part of a project ...
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Using pre-designed templates in an Artisan® project
When buying a Digital Art Kit there may be some pre-designed page templates that you can use in your Artisan® project. Here's how to import them into an existing project! ➕How to Add a Predesigned ...
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What fonts can be used in Artisan®?
Artisan® supports True Type (.ttf) fonts, which are the most reliable format for use in the software.While some users have had rare success using Open Type (.otf) fonts, this is not guaranteed. To ...
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Steps to resolve installed fonts on Windows 11 not showing in Artisan®
When using Artisan® on Windows 11, it’s essential to install new True Type (.ttf) fonts with the option “Install for All Users”. This ensures that the software can properly recognize and use the fo...
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How do I find my Product Key to activate Artisan® or Historian™?
Step 1: Log into your FOREVER® account - www.forever.com Step 2: Click on your name or profile photo in the upper right hand corner. Step 3: From the menu click Downloads. Step 4: You can then scro...
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How do I find my activation codes?
To access any of your downloads such as Artisan®, Historian™ or any Digital Art Kits that you have purchased from FOREVER® or Panstoria, please follow these steps: Login to your FOREVER® account -...