Ready to set up Artisan on your new computer? This video will guide you through the installation process and show you how to import your art kits. Click here to watch the step-by-step tutorial.
NOTE: Windows 11 users, to ensure a smooth installation of Artisan 6, please follow the steps in this Microsoft article under the section to enable .NET Framework 3.5 on your computer. Once installed, you can proceed with these steps below to install Artisan 6 on your computer.
- Start up the new machine and go to www.forever.com/downloads
- Click the button to "Download Artisan 6"
- When the download is complete, double-click the “Artisan6Setup.exe” file.
- Follow the steps in the Install Shield Wizard to install Artisan.
- Open Artisan 6, it will give you a Welcome screen, click the "Continue" button:
- It will ask you to sign in, please use the FOREVER account email and password that purchased or was gifted Artisan 6 (if you use a different login it will start a free trial period you cannot cancel):
- You will get a confirmation message with a successful login, if you get an error message please contact us at support@forever.com or 1-888-FOREVER (367-3837) for assistance:
- It will go through the process of updating Artisan 6's database, depending on how many art kits you have this can take a few hours to complete - make sure the computer does NOT go to sleep during this time!
- After the database (and cleanup) you will get the message that Artisan 6 is ready to use - click "Finish" to get started!