1. QUESTION On what products and services can I use my FOREVER Club Dollars?
ANSWER Every one US Dollar you pay into your FOREVER Club Account becomes one FOREVER Dollar that you can spend on almost everything at FOREVER.
FOREVER Club Dollars can be used to purchase:
- FOREVER Storage® one-time investments or installment plans
- FOREVER® Facial Recognition
- Permanent Streaming Video
- Printing with FOREVER Auto Print, Design & Print, and Artisan (including shipping costs)
- Photo Prints
- FOREVER Digitization Boxes (and extra items)
- FOREVER Artisan and FOREVER Historian Software
- FOREVER Valet Software subscription
- Digital Art - every brand in our store
- pixels2Pages Monthly or Yearly Memberships
- Gift Certificates
FOREVER Club Dollars cannot be used to purchase:
- FOREVER Premier Shipping
- FOREVER Family Research
- FOREVER Live! or other event tickets
- Additional FOREVER Club Memberships
- Non-Commissionable Ambassador Store Items
2. QUESTION On what products and services can I use my additional 5% Club Discount?
ANSWER You can use your CLUB5 discount on almost everything at FOREVER.
Promo code CLUB5 can be used to discount:
- FOREVER Storage® one-time payments or payment plans
- FOREVER® Facial Recognition
- Permanent Streaming Video
- Streaming Video Monthly and Yearly Plans (purchase and renewal)
- Printing with FOREVER Auto Print, Design & Print, and Artisan (including shipping costs)
- Photo Prints
- FOREVER Premier Shipping
- FOREVER Digitization Boxes (and extra items)
- FOREVER Artisan and FOREVER Historian Software
- Digital Art - every brand in our store
- Yearly pixels2Pages Subscriptions
- Shipping
Promo code CLUB5 cannot be used to discount:
- Gift Certificates
- Apparel
- FOREVER Live! or other event tickets
- Monthly pixels2Pages Subscriptions
- Ambassador Fees
- FOREVER Club Memberships
3. QUESTION How can I redeem my FOREVER Club Dollars?
ANSWER When you view your shopping cart, you can apply available Club Dollars to any eligible order. You can view your FOREVER Club Account Balance and set up or manage payment plans by going to the "FOREVER Club" section of your Account Settings. Just click on "My Account" then "FOREVER Club."
4. QUESTION How can I earn FREE FOREVER Storage?
ANSWER As a FOREVER Club member, you will earn FREE FOREVER Storage every three months as long as you have become a FOREVER Storage Owner (by either a one-time payment or payment plan purchases) before your third Club payment is due. The amount of storage you earn depends on your club membership level (Higher Levels = More Storage!). Your free storage will automatically be added to your FOREVER Account every third time you are charged for your FOREVER Club Membership.
5. QUESTION How can I change my FOREVER Club membership level?
ANSWER The easiest way to upgrade is to buy an additional FOREVER Club membership. For example, if you currently have a FOREVER Club Bronze Membership and want to upgrade so that you are adding between a Silver and Gold Membership to your FOREVER Club account, you would keep your current FOREVER Club Bronze Membership and purchase an additional FOREVER Club Silver Membership.
If you own two different membership levels that were purchased at different times, you will receive your storage rewards at different times. Each FOREVER Club membership rewards storage independently, which you can see when you'll be awarded by going into your Account Settings and navigating into FOREVER Club.
You can always cancel your current Club Membership and purchase a higher or lower level, but please keep in mind that monthly payments made towards a cancelled Club Membership Level will not count towards the Storage award of other Memberships purchased. (Sorry!)
6. QUESTION Can Gift Certificates be used to pay for FOREVER Club?
ANSWER No, gift certificates cannot be used to pay for FOREVER Club. A credit card must be used to set up the recurring payment method for your FOREVER Club Membership.
7. QUESTION Can I gift FOREVER Club to another user?
ANSWER No, not at this time. However, this functionality will be included in the future.
8. Question How can I set up FOREVER Club to automatically be applied to an already existing payment plan?
ANSWER If you have an active Club Membership, you will see all your recurring payments listed on the FOREVER Club page in your "Account Settings." You have the option there to enable payment of each of these plans from your Club Account with a single click (see the image below).
9. Question Can my Welcome/Referral Coupon be used toward my purchase of FOREVER Club?
ANSWER No, your Welcome/Referral Coupon cannot be used toward a FOREVER Club purchase.
10. Question Can I cancel my FOREVER Club Membership?
ANSWER Yes, you can cancel your FOREVER Club Membership at any time. After cancellation, you will no longer be charged for that Membership. Any FOREVER Club Dollars you have earned will remain available in your FOREVER Club Account after you cancel because FOREVER Club Dollars never expire! You can also add additional Memberships at any time, and if you are a Founding Member, your Founding Membership will be reinstated when you resume saving at any level. Please note that any payments you have made into your FOREVER Club Account are non-refundable.
11. Question What is a FOREVER Club Founding Member?
ANSWER A FOREVER Club Founding Member is anyone who joined FOREVER Club before August 31, 2018.