Some users may run into the following error message when trying to share photos to a GMAIL email address:
"The SMTP server requires a secure connection or the client was not authenticated. The server response was 5.5.1 Authentication Required."
If this happens, please complete the following steps in order to share your photos:
- Login to your GMAIL account, click on the circle with the letter in it from the top right side of the page, and go down to "Manager your Google Account."
- On the left hand side, please click on "Security."
- Please scroll down until you see "Less secure app access" and select to turn this feature ON.
- Once you change this to ON, please try to share from Historian™ using your GMAIL account.