Natalie
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Articles
Recent activity by Natalie-
How to rename my Artisan® project
If you've started or copied an Artisan® project and want to give it a new name, follow these simple steps. Step 1: Find Where Your Project is Saved Not sure where your project is located? Open Art...
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How to update my Historian™ 6
Not sure if you're on the most current version of Historian® 6? You can read this article to check. If you do need to update, you can then follow these steps: 1. Open the Historian™ 6 program. 2....
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FOREVER® and HEIC-formatted photos FAQ
UploadingQ1: Can I upload HEIC or HEIF files to FOREVER?A: Yes. Starting May 6th, 2025, FOREVER® supports HEIC and HEIF file uploads across all major platforms: Web and Mobile Web (Version - always...
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How to recover a Historian™ Shadow Copy
If you backed up your Historian™ cabinet with a Shadow Copy, you can recover it exactly as it was saved! This is because the Shadow Copy is a backup version that mirrors the cabinet/vault you creat...
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How do I payoff my Video Streaming?
You started the FOREVER® Video Streaming Installment but are now looking to move to the Permanent One-Time Payment option. Here are the steps you can follow to pay off that remaining balance left o...
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How your Fuzzy Dates appear with Date Filters in FOREVER
If you’re using Fuzzy Dates (like a quarter, year, or decade) for your memories (In Historian, or any other programs), then when you use the “Date Taken” filter those memories will still show up un...
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How to change the Album cover photo in your FOREVER® Storage account
Once you’ve created an Album you can easily update the cover photo using memories already organized into it through one of these three options: Option 1: Click the Current Cover Photo Option 2: Sel...
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How do I get the fonts I used in Artisan® to my new computer?
When moving to a new computer, it’s best to back up your fonts to avoid losing any that were used in your Artisan® projects. Fonts are typically stored in: C:\Windows\Fonts To transfer fonts to you...
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Tips for designing your Artisan photo book cover
It is strongly encouraged to design your photo book cover last to avoid resizing issues as you add or delete pages. This is because the spine will adjust, so any designs made can drastically shift ...
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How do I delete unwanted files from my Storage account?
Deleting a file from your FOREVER Storage® account frees up space for more memories, but be careful— it can affect other areas of your account you might not realize. Read this article to learn what...