Photo Print Ordering Process Made Easier

Launa Grubl

• December 02, 2023 00:16

I would like the process of ordering photo prints made easier. When you select photos to print & add them to your cart, you don’t have the ability to edit the order before ordering. If you remove your print order from your cart, it’s hard to find it again to make edits unless you select another photo and select print- it will then take you to your previous print order. It would be nice to see a preview of each photo you’ve selected to have prints made of and be able to change quantity and size (or add size) for each photo selected.

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  Cheryl Freye

  • December 05, 2023 14:15

  Right now ordering prints is definitely a cumbersome process.  With other vendors discontinuing printing photos and FOREVER's superior quality I have more clients wanting to print from FOREVER but the process is definitely not user friendly right now.  

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  Wendy Gordon

  • January 16, 2024 16:45

  It would be great if we could have a tab like "projects" that is for "photo prints" where we can see what we have ordered or are in the process of ordering. This is where we should also be able to edit the print(s) and preview. Clients don't realize that you can edit the print area (depending on size ordered) once it's in the cart. It's very confusing. Also - please add the ability to print photos in OTHER sizes - like old photos with borders that are square or are narrow rectangles, panoramic photos, etc. I had to send a client to Shutterfly to print a panoramic photo as a gift. Thanks!

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  Mindy Catlett

  • May 13, 2024 16:43

  I agree the ordering photo prints process is cumbersome and confusing. We need to be able  to add a variety of sizes to the order without having to create a whole new order. We need to be able to edit our photo in the frame as the aspect ration between sizes varies...to keep from having heads cut off. I would also like to be able to order prints of additional sizes like 8x8, 10x10, 12x12. Basically adding page prints as on option of ordering prints so we can do it from our FOREVER Storage account and not have to go through Artisan. So we can order one page out of a book project for example.

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  Joyce Edwards

  • August 26, 2024 22:36

  There are numerous issues with the process, as mentioned above. Once an order is added to the cart, one should be able to start a new order without the original one being deleted from the cart. I wanted multiple sets with different info on the back and after going from 33 prints to 82 prints in 4 steps, I ended up with 2 separate orders - for 33 prints and another for only 11 prints. I would have ordered more, but I already spent half a day on this to get what I needed, It makes no sense to have your cart emptied but the order still "active"

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