When someone passes away, getting their digital affairs in order can be difficult to manage - we're here to help. If a FOREVER® Account Owner passes away, please reach out to support@forever.com or call 1-888-FOREVER to confirm their passing. You can do this by sharing a death certificate or obituary.
We can assist in canceling recurring payments, removing them from emails, and setting their account for long-term preservation. This will activate any preservation settings and ensure that their account manager or family has the appropriate access to their digital legacy.