When uploading to FOREVER® from your mobile device, it is very important that the device stays on and does not go to sleep.
If you have decided to turn off Auto Lock* on your iOS device, you can do so by following these steps:
- Launch the Settings app from the Home screen.
- Open the Display & Brightness preferences pane.
- Tap on the Auto-Lock cell.
- Choose Never from the list of options.
*Auto Lock is to turn off the display when you leave the phone unlocked and not in use for a certain amount of inactivity. You can set the Auto Lock to “never” so it will not lock or turn off the display.