How to build my Ambassador Business with the FOREVER® Group Digital Conversion Box
Group Digital Conversion Box FAQs
Q: What is a Group Digital Conversion Box?
A: The FOREVER® Group Digital Conversion Box is a special FOREVER Box designed to help Ambassadors reach new clients with FOREVER® Box Digital Conversion. This Box enables Ambassadors to help up to 4 clients collect their valuable memories, organize them for digitization, and pack them for safe and secure transport to the FOREVER® Box Facility. This process helps you provide peace of mind for your clients by
elevating our premium service for the digitization of their precious memories.
Each client’s order is still charged individually, but this group method offers clients an easier and less expensive option than sending orders in separately. By bundling four orders into a single shipment, we significantly lower shipping costs. The Group Box is incredibly useful for building trust and loyalty in FOREVER Box services, especially for new clients! This item is also commissionable.
Q: How can I order a Group Digital Conversion Box?
A: The FOREVER Group Digital Conversion Box can only be ordered by FOREVER Ambassadors and is be available through this secure link: https://www.forever.com/products/group-media-conversion-box. Simply click on the link, add the FOREVER Group Digital Conversion Box to your cart, and check out.
Q: What is included with the Group Digital Conversion Box?
A: The Group Digital Conversion Box includes:
• Four 13" x 13" x 2" Client Boxes (one for each client to fill with their items for
• Four FOREVER® Box Booklets with Tally Sheet and Order Form on back (one for
each client to fill out)
• Four album bags (one per client)
• Twelve zip-top bags of various sizes (three per client)
• One Ambassador checklist (for you to use with your clients)
• One prepaid FedEx shipping label
• One larger Group Box used to ship the four smaller Client Boxes
Q: How much does the Group Digital Conversion Box cost for me to purchase?
A: The Group Digital Conversion Box costs $35 + shipping (for one-way shipping of the empty Group Box to your delivery address). The $35 cost covers all the contents of the Group Box plus one-way shipping from your FedEx drop-off site to the FOREVER Box Facility. The price of the Group Box is commissionable.
Q: How much does the client pay to digitize their items through the Group Digital Conversion Box?
A: Digitization prices are based on media type. Each client pays to have their own items digitized and also for the return shipping of their items to their homes. (Clients’ items are shipped directly to them after being digitized, rather than to their Ambassador. This cuts down on delays.)
Q: How many people can participate in a Group Digital Conversion Box order?
A: We encourage Ambassadors to have four orders per Box. The minimum number of orders per Box is two and the maximum is four. Ambassadors, as well as clients, can include orders in the Box.
Q: What should I do with the extra Box(es) if I am sending a Group Digital Conversion Box with less than four orders?
A: When sending a Group Box that contains less than four orders, please include all four Client Boxes, even the empty ones, inside the larger Group Box. This will help keep everything secure during transit from your home to the FOREVER Box Facility. For increased security, please place the empty Boxes on top of the full Boxes.
Q: How should I assist my clients before sending in their order with the Group Digital Conversion Box?
A: Before sending in the full Box, you should ensure that each client has…
• signed up for a FOREVER Account with you as their Ambassador (you can sign them
up with your business link)
• added valid payment information to their FOREVER Account
• filled out an inventory on the Tally Sheet (see FAQ #3) and placed these items and
forms into the individual Client Boxes (you can help them estimate their order total
by using the Tally Sheet, which includes a la cart pricing, but please note that your
clients will not need to fill in the Box Credit deduction and New Total lines)
• filled out their Order Form along with any necessary notes or details regarding their
items to be digitized (your client will not have an FDC Number to add)
• included their Welcome Coupon if applicable
Q: Does the Welcome Coupon work on digital conversion orders?
A: Yes! To use the Welcome Coupon with an order in the Group Digital Conversion Box, the client should enter their coupon code at checkout with their digital conversion order.
Q: How do I pack and send in the Group Digital Conversion Box to the FOREVER Box Facility?
A: Once all of your clients’ Boxes are packed, seal them with tape and pack them into the larger Group Box. Seal the larger Box securely. Then, attach the included prepaid shipping label on the Box (making sure it is visible) and drop it off at the nearest FedEx shipping location!
Q: Can I use a service other than FedEx to ship my Box to the FOREVER Box Facility?
A: No. We have partnered with FedEx to give you the best shipping deals and highest-quality service possible.
Q: What happens when the Group Digital Conversion Box arrives at the FOREVER Box Facility?
A: When the Group Digital Conversion Box arrives at the FOREVER Box Facility, each individual Client Box will be treated as a separate order and processed accordingly. An updated estimate of each order will be sent directly to the client, as well as to their Ambassador, via email. Then, the clients’ orders are loaded into their FOREVER shopping carts. Once the client pays for their order, their items are put into production, processed, and shipped directly back to each individual client. The return shipping fee will be billed directly to the individual client and included as part of the client’s original estimate.
Q: How will my clients get their digitized items back?
A: Your clients’ digitized memories will automatically be added to their FOREVER Box Center in their FOREVER Account at no additional charge. From there, your clients can view, download, and enjoy their memories, and transfer them to FOREVER permanent cloud storage if they choose. Your clients will be able to see exactly how much FOREVER permanent cloud storage they need to purchase to preserve their memories for generations.
Your clients can also choose to get their digitized memories back on one or more thumb drives at an additional cost. They can indicate whether they would like to add thumb drives to their order on their Order Form.
Q: Does the Group Digital Conversion Box ever expire?
A: No. The Group Digital Conversion Box will never expire as long as the Group Digital Conversion program is active. If we ever decide to end the program, we will communicate that to you with plenty of time for you to submit your Box.
Q: How will the Group Digital Conversion Box help me grow my business?
A: You will make personal sales commission for your purchase of the original Group Digital Conversion Box as well as on each order that is sent into the FOREVER Box Facility as part of the Group Box. Plus, each time you use your Ambassador link to help a new client open an account, you will receive a referral coupon to use at FOREVER within 60 days.
Q: How do I generate excitement about the Group Digital Conversion Box for clients or potential clients?
A: We’d love to help you with that! Watch this video for tips and tricks: bit.ly/ForeverGroupBoxes
Q: Will the Group Digital Conversion Box program affect the individual FOREVER Boxes that are for sale on FOREVER.com?
A: No. The Group Digital Conversion program does not change anything about the sale or process of individual FOREVER Boxes. Group Digital Conversion Boxes are simply an option for Ambassadors to help a group of clients feel comfortable and try out FOREVER Box services. Anyone can still order one of our regular FOREVER Boxes independently online.