To transfer your digitized files to permanent storage, follow these steps:
-
Log in to your FOREVER account.
-
Hover over the person icon in the upper right and select "My FOREVER Box Center".
-
Find the FDC number associated with the box of digitized memories.
-
Scroll down to the 'My Memories' section.
-
You'll see an "Add to Permanent Storage" button here.
- If the button says "View In Permanent Storage," it means your memories are already saved in your account! This is automatically done for clients who have enough Permanent Storage space available by the time the digitization process is complete.
- If you don’t have enough (or any) permanent storage in your account, you can purchase additional space directly from this area! For other storage payment options, visit our Preserve & Share page.
Important Notes on Transferring Files
Currently, transferring files from the My FOREVER Box Center to your permanent Storage is an all-or-nothing process. If you only want to preserve certain memories, you have two options:
- Move Everything Over: Transfer all your files using the steps mentioned above and then delete the ones you don't want to keep. Or;
- Download and Upload Select Files: Download the files to your device and then upload only the memories you want to preserve to your permanent storage manually.